![]() Eve if they reproduce it, if it is caused by something in another program they might not be able to correct it it may be up to the third party developer. But something happened and if it is a corruption of your user account Adobe will not be able to fix it unless you tell it what that corruption is because they will have to be able to reproduce it. So you have to tell us what you have and what you did to those applications. I am positive you have third party software not just the Apple System and Adobe Applications. But if none of the settings on the new user account crashes AI then yes there is something on your current user account causing this, it can be a corrupt font, like a euro font or even a corrupt colour profile or a third party software that is conflicting. To make sure there is not another setting change that setting back make certain AI launches, if it does then change the other settings they will probably not crash AI, but there is always the possibility that one of other settings is having the same effect. ![]() ![]() If you make a setting and it does crash AI then you found the specific setting. But you do this in a trouble shoot mode that is after each setting you change you then launch AI to make certain it is not crashing. What you should test to see if what I tell you is correct is to start to customise the new user account. No crashes of CS 5 ? If it works on a new user account I can tell you Adobe cannot fix something that is not broken. I have Islamic time selleted Pound Sterling etc. Spell checking says this is correct as opposed to the U.S. So if you are confused is that you are not thorough when reading the forum.Īs far as customisation to the system as to language time dates and etc I just did so you will notice the way Customisation is spelled. In my previous pot I was referring to Marco who posted previous to me. If you can help all of us with some better work around, we all will highly appreciate it. Other participants to this discussion have also confirmed that this what I have found out is correct. Since then, I know that if I want to use British English, customised Numbers, Currency and Time formats, I have to use Illustrator CS3, until Adobe fixes CS5 issues. Then, in order to findout the reasons behind my problem, I did what you may have read in a previous post. It was clear that there's something wrong with my old user-account settings (preferences). At last Illustrator CS5 launched for the first time. When I got to forums, I read a post and created a new user account on my Mac. Throughout this, I kept checking other CS3 and CS5 applications. I then repaired permissions, searched Adobe website for help and support docs and carried out every applicable action but Illustrator never launched. I never have more than Absolutely Required Mac OS and Adobe fonts on my system.Īfter installing CS5, when I launched the applications for the first time, all of them launched except Illustrator. I already had some CS3 applications on my Mac. Installed them on my Mac (MBP, Core i5, 2.53GHz, 4Gb RAM). I downloaded trial versions of some CS5 applications. Here is once again, my version of CS5 issues: You have not answered my question either (how would you use British English on a Mac with US keyboard layout?) Sorry, but you've been very judgmental from the start anyway, without noticing what's being said or asked. And, if I didn't like to see what you wrote, I wouldn't be replying to your posts. In such case, you'll find their statements inconsistent. I know people often don't tell or forget what they may have been doing to create the problem. I'm not the one who said that it worked for two days and started crashing again. You must have confused me with someone else. It just did not happen.Ĭheck it out if you did not do this before create a new user, log in to the new user and launch AI, does it launch?Īgain tell us about your set up something other than it just started cashing. That for one is not helpful it tells us absolutely nothing about what might have contributed and something cause this to happen. It simply was not working and then without you doing anything it just stopped working. You might not like to see this in writing but that is my honest opinion. Yes I think it is your fault because I think you changed something…well I am pretty sure you did. You haven't customized your system, but have you used any fonts you did not use before that that time between the time you installed and the first crash occurred.ĭid you load or use any free fonts? Did you use any plug ins say that came from CS 4 or earlier, any scripts? any haxies? any updates? did you launch any programs that you did not use prior to that moment. I would think back to the time right before it started crashing and see what I had been doing right before this started to happen. You say it worked fine for two days then it started crashing and does that tell you something?
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